General FAQ ECLIPSE Software Suite
Starting with ECLIPSE
ECLIPSE stands for ECSS Compliant Toolset for Information and Projects Support of Enterprises in Space. It is an end to end digital platform to manage critical activities and information across the lifecycle essential tool in developing and executing new space missions of space projects and programmes
The ECLIPSE Software Suite works by providing a powerful set of online tools that allows users to manage mission data and information, design new space missions, develop those missions, and execute them in conformance with set of standard management requirements from space stakeholders . The suite includes everything from Document Management, Configuration Management, Non-conformances Management, and Action Item Management to Design Reviews Management. With ECLIPSE, users can easily manage complex space missions from start to finish with multi-organisational teams across dispersed locations.
The ECLIPSE Software Suite has seven core modules which are:
- DCCM: DOCUMENT CONFIGURATION AND CHANGE MANAGEMENT
- AIM: ACTION ITEMS MANAGEMENT
- eNCTS: ECLIPSE NON-CONFORMANCE TRACKING SYSTEM
- DAB: DATABASE APPLICATION BUILDER
- DASH: DASHBOARD MANAGER
- eRISK: ECLIPSE RISK MANAGEMENT
There are also other supportive modules such as:
- PCM: PROJECT CONTROL AND MANAGEMENT
- EEE: ELECTRICAL, ELECTRONIC AND ELECTROMECHANICAL DATABASE
Yes, while the ECLIPSE suite is tailored to the aerospace and space industry. It can be utilised in any project that requires advanced data and information management, project planning and execution, risk management, and collaboration.
So it is also suitable for use in other highly regulated industries with long lifecycles and complex supply chains, where conformance and traceability of decision making is key, such as manufacturing, healthcarenuclear, engineering, construction, transportation, and more. Overall, ECLIPSE is a flexible and powerful tool that any organisation or industry can use to improve their workflow processes and manage projects more efficiently.
The ECLIPSE Software Suite offers a wide range of functionalities designed to support the entire lifecycle of a space mission. These include:
- Document Management: Managing all project documents in a central repository and ensuring everyone has the latest version.
- Non-conformance Tracking: Tracking and resolving any issuesnon conformances, anomalies or issues that do not meet the required standards.comply with the initial set of requirements
- Action Item Management: Managing and tracking all action items assigned to team members.
- Review Management: Planning, scheduling, and conducting reviews at every project stage of a space mission lifecycle..
- Project Control and Management: Tracking and controlling all aspects of the project, from resources and work package management to budget to schedule.budget controlling
- Dashboard Manager: Creating customisable dashboards to track key project metrics.
- Risk Management: Identifying, assessing, and mitigating risks throughout the project lifecycle.
- What are the benefits of the ECLIPSE Software Suite?
- Key features of the whole ECLIPSE Suite are Traceability, Security, Transparency, Reviewing, Analysis, Automation, Management and Integration. They all help improve the efficiency and effectiveness of managing complex engineering projects.
Yes, all of the ECLIPSE modules are integrated. This allows users to switch between modules easily and access the information. Next to this, some modules are linked with each other to have a better day to day monitoring and control of the project, documents and resources.
For example, the AIM module is integrated with both eRID module and the eNCTS module, allowing users to link actions or issues with reviews or non-conformances easily.
Yes, you can find many customer testimonials on the ECLIPSE website. Some of our satisfied customers include Airbus, ESA, and OHB. You can find the testimonials on www.eclipsesuite.com/testimonialsclients
The ECLIPSE Software Suite allows you to manage project data, including documents, non-conformances, anomalies, data records, milestones, assets, issues and actions, reviews, risks, metrics, schedules and budgets.
You can also access real-time project analytics and dashboards that allow you to easily track KPI’s. In addition, the software suite has powerful search functionality that enables you to find and access any information you need quickly.
Yes, the ECLIPSE Software Suite allows you to easily collaborate with external partners and stakeholders in a secure way. You can share documents, create action lists for collaborators, track progress, etc.
In addition, the software suite offers extensive security features that allow you to control access permissions and protect sensitive project data from unauthorised users or third parties.
The ECLIPSE Software Suite is made for engineering professionals to plan and execute projects more efficiently. It offers powerful tools for managing documents, tracking issues and actions, conducting reviews, monitoring risks, managing reviews, and more.
This makes the ECLIPSE Software Suite a comprehensive tool that any organisation in any industry can use to streamline their workflow processes and improve their project management capabilities.
Our goal is to keep on developing the software suite based on the feedback of our customers and partners to make sure that we offer the best tool for managing space projects.
Key features of the whole ECLIPSE Suite are Traceability, Security, Transparency, Reviewing, Analysis, Automation, Management and Integration. They all help improve the efficiency and effectiveness of managing complex engineering projects.
The ECLIPSE Software Suite is designed for engineers to manage projects more effectively. Whether you are a documentalist, mechanical engineer, or project manager, anybody who needs to manage project information can use the software suite.
Any business or organisation can use the ECLIPSE Software Suite to improve their project management capabilities.
Whether you are a large corporation or a small business, the ECLIPSE Software Suite can help save time and resources while delivering better results for your engineering projects.
The key benefits of using the ECLIPSE Software Suite include improved project visibility and accountability, enhanced collaboration with external partners and stakeholders, better decision-making based on real-time analytics and data insights, and more efficient resource management.
Overall, the ECLIPSE Software Suite is a powerful tool for managing complex engineering projects and is ideal for any organisation looking to improve the efficiency and performance of their engineering workflows.
Technical questions
You can choose to host the ECLIPSE Software Suite on-premises, or we can host it for you. Both options come with their advantages and disadvantages.
The ECLIPSE Suite can be accessed via a browser using a link. After logging in, you will be able to access all features and tools.
No, the ECLIPSE Software Suite requires an internet connection to work correctly.
The implementation of the ECLIPSE Software Suite will depend on your specific use case and requirements and any customisations that you may need. Typically, it can take a few weeks to several months, depending on these factors.
The implementation of the ECLIPSE Software Suite will depend on your specific use case and requirements and any customisations that you may need. Typically, it can take a few weeks to several months, depending on these factors.
Yes, you can use ECLIPSE on multiple machines by logging in with your account on the website.
To use the ECLIPSE Software Suite, you will need a computer with an internet connection. There are no specific minimum requirements for your computer.
Pricing
The pricing for the ECLIPSE Software Suite is based on several factors, including the services, models, and the number of users you need. You can get a custom quote from our team by contacting us directly. Pricing is based on an annual licence subscription and will depend on the modules and number of users. Additional support, consultancy and training may be requested and quoted based on the customer needs?
The minimum contract period for the ECLIPSE Software Suite is one year. However, we also offer a 1 month free trial period. This trial period allows you to test out the software and see if it fits your organisation before committing to a full contract.
To get a free demo of the ECLIPSE Software Suite, you can contact our team directly, and we will be happy to arrange a time for you to see the software in action. You will be put in a testing environment that you can access via a browser and explore all the software’s features and capabilities.
Yes, you can trial the software before entering a full contract. We offer a free trial period that allows you to explore all the features and capabilities of the ECLIPSE Software Suite to decide if it is right for your organisation.
No, there is no limit to the number of users you can add to your ECLIPSE account.
No, there is no limit to the number of projects you can add to your ECLIPSE account.
You can get an unlimited user licence account by contacting our team directly. Our team can advise you on when an unlimited user license is more fitting for your needs.
You can pay for the ECLIPSE Software Suite using various payment methods, including credit cards, debit cards, and PayPal. Our team can advise you on which payment method best suits your needs.
Security
Your organisation determines the owner of the data in the ECLIPSE Software Suite. You have full ownership and control over all data stored within your ECLIPSE account.
The ECLIPSE Software Suite uses industry-leading security measures to protect your data and projects. All data is encrypted and stored in a secure, centralised location. You can learn more about our security measures by contacting our team.
You can control who has access to your data by setting up user permissions within your ECLIPSE account. This allows you to control which users have access to which data and projects.
The ECLIPSE Software Suite is fully compliant with the GDPR, and we take data security very seriously. Our team can answer any questions about how your data is protected when using the ECLIPSE Software Suite.
You can migrate your data from other software platforms to the ECLIPSE Software Suite. Our data migration team can assist you with this process and answer any questions.
Yes, you can manage access levels to documents and folders within ECLIPSE. This allows you to control which users access your data and projects.
The ECLIPSE Suite is designed with extensive security features that allow you to control access permissions and protect sensitive project data from unauthorised users or third parties. All communication between the software suite and your devices is encrypted and secure, ensuring that your data remains safe.
Learning
If you need more help with using the ECLIPSE Software Suite, we offer a variety of resources that can assist you. Our team is available to answer your questions by phone, email, or online chat. Additionally, we offer regular webinars and live training sessions that you can sign up for. We also have an extensive online knowledge base
Contact our team to discuss any questions you have about the modules within ECLIPSE. We offer free webinars and live training sessions that you can sign up for to learn more about the capabilities of each module.
We offer guides that cover the basics of using the ECLIPSE Software Suite. These guides will be shared with you and are available within the software suite.
Yes, we have a dedicated helpdesk that can answer any questions you may have about the ECLIPSE Software Suite. Just contact us by phone, email, or online chat, and we will be happy to assist you. We charge an extra fee to get help from our helpdesk.
You can visit our website to learn about the latest features and updates of the ECLIPSE Software Suite. Our team is also frequently updating our blog with new content so that you can stay up-to-date on all things ECLIPSE. Additionally, we offer regular webinars and live training sessions that you can sign up for.
Contact
You can contact our team directly to learn more about the features and capabilities of the ECLIPSE Software Suite. Our experts can answer all your questions and provide assistance as needed. You can reach us by phone, email, or online chat.
Contact us via the contact form on our website. Our team will then give you their phone number, and you will be able to talk to us via meetings, video chat, phone or email.
Yes, we have implementation services that can help you. Please contact our team, and we will be happy to put you in touch with an implementation partner in your area.
If you find a bug in the ECLIPSE Software Suite, please contact our team immediately so we can investigate and resolve the issue as quickly as possible. You can reach us by phone, email, or online chat. Please include as much information about the bug as possible, such as steps to reproduce the issue, screenshots, and your contact