Standard Training

We cover every ECLIPSE product and every role, with flexible options for learning in classrooms or virtual settings. ECLIPSE experts give ECLIPSE training. They will provide you with hands-on guidance on actual business situations. Training includes lectures, discussions, interactive demonstrations, and assignments.

Audience-specific training packages

The training packages are designed with a specific target audience in mind. For example,

• Basic Level: Gives a good perspective on how to work with the ECLIPSE modules and what is possible. They are essential training for the majority of users.
• Advanced Level: Advanced training for power users and memorable ECLIPSE roles such as Documentalists, Risk Managers, and PA managers
• Administrator Level: Learn how to grant and revoke access, set up Eclipse projects, and apply customizations. These training programs are made for Administrator roles.

Typically, completing the Basic Level is recommended before taking the Advanced or Administrator courses.

ECLIPSE Module Training Options

We offer separate training for each ECLIPSE module/solution you purchase. For each module, we have described the standard training options below.

DCCM Training

DCCM training is designed for users who manage documents and data throughout their lifecycle within the DCCM application. There are three training packages available for DCCM:

• DCCM Essentials: An introductory training course that enables users to retrieve, create, and manage the document lifecycle.
• DCCM Advanced: We cover more complex features, such as the import function and document collections.
• DCCM Administrator: Training will allow users to tailor the application to the environment’s needs and set user access. Because of the large number of features in this module, it is strongly advised that participants in DCCM Advanced and DCCM Administrator complete DCCM Essentials first.

eRID Training

eRID training is organized for people who have a RID review role. There are two types of training for eRID:

• eRID Essentials: We have separate eRID essential trainings for the following roles: RID Creators, Panel Chairmen, Secretaries, and Contractors. The training will explain how eRID can be used to complete the activities for any role throughout RID reviews. The training courses per role are short sessions of about an hour, allowing them to be embedded into kick-off meetings.
• eRID for Review Managers: This training equips Review Managers with the skills to oversee and coordinate the entire RID review process within eRID. Participants will learn to manage review workflows, assign roles, monitor progress, and resolve issues efficiently, ensuring smooth and compliant RID management.

eNCTS Training

eNCTS training is intended for users responsible for creating, managing, and reviewing Non-Conformance Reports within the eNCTS system. Three training packages are available for eNTCS:

• eNCTS Essentials: Covers basic training, enabling users to search for Non-Conformance Reports (NCRs), NC Review Boards (NRBs), and NCR creation.
• eNCTS Advanced: This covers complex features used by Product Assurance managers, such as NRB creation, closing NCRs, and the import function.
• eNCTS Administrator: Users learn to tailor the application to the environment’s needs and set user access.

eRISK Training

eRISK training is for users looking to identify, assess, and manage project risks. Two training packages are available for eRISK:

• eRISK Advanced: A training course enabling both regular and power users to create risks and retrieve them. Next to this, it also covers more complex features, such as lifecycle management of risks and risk assessments.
• eRISK Administrator: Allows users to tailor the application to the environment’s needs and set user access.

DAB Training

DAB training is available for individuals who create and manage processes and workflows and users who want to develop applications within the DAB module. We have two standard training courses available for DAB:

• DAB Essential: DAB Application creators learn how to create processes within the DAB Module.
• DAB Application Creator and Manager: This course teaches users how to set up projects, manage user access (including granting and revoking permissions), and apply customizations within the DAB module to meet specific workflow requirements.

AIM Training

AIM tracks action items across the ECLIPSE Software Suite and is recommended for all ECLIPSE users. Two packages are available:

• AIM Essentials: Creating, viewing, and recording progress on Action Items is covered in this training course. Due to the limited complexity of AIM, it is available as an AIM Administrator.
• AIM Administrator: AIM Administrator training will teach you how to set up and ensure the proper customization for your AIM module.

Other modules and solutions

Training can be delivered without a training package for the other modules and solutions of ECLIPSE. Such training will be organised, prepared, and delivered based on the needs.

Frequently Asked Questions

Below we have noted some common questions about our training.

Where do we deliver the training?

We have several options for the training delivery method.

• Classroom: We can deliver the training in a physical location so your team can be in the same room as our ECLIPSE trainer and have a more personal experience. Typically, we deliver training at client sites.
• Virtual: Enjoy the flexibility of learning from anywhere with our remote training options. We deliver training directly to your team remotely via Teams.
• Offline: Participants learn independently through recorded videos, downloadable modules, and practice exercises.

How do we offer the training?

Our optimized remote training schedule utilizes shorter bursts of lectures, demonstrations, and assignments, keeping you engaged and focused throughout the day. Remote training is supported by a training schedule optimized for remote delivery. As opposed to classroom-based training, it uses shorter iterations of slides, demonstrations, and assignments.

How do I choose the proper ECLIPSE training for my team?

When choosing an ECLIPSE training you can follow the following steps.

1. Pick your modules: Identify which ECLIPSE modules your team will use (e.g., DCCM, eRID, AIM).
2. Select the level: Choose Essentials for beginners, Advanced for experienced users, or Administrator for system managers.
3. Choose a format: Decide between in-person, virtual, or self-paced e-learning.
4. Need something tailored? Consider asking about custom or industry-specific training.

When you are ready, contact our team, and we will help you find the best option.

How long does the ECLIPSE training take?

Training packages are designed with specific durations in mind. When multiple courses are combined for the same audience, we can often streamline the program for increased efficiency.

Get your team ready to use ECLIPSE

ECLIPSE training offers flexibility to fit your learning style (classroom or virtual) and schedule (shorter remote sessions or longer in-person). Training packages are available for each module and solution. Contact us to learn more about the Training Curriculum or the Tailored Training.