Providing with Project and Mission Support

The use of the ECLIPSE Suite brought additional value to the European Space Agency's (ESA) missions and projects. More specifically the benefits for ESA are: Tools that have been specifically designed with ESA and the space sector in mind, taking into account their specific processes and standards (ECSS and ISO), 2. Improved information management and control through an Integrated suite of applications covering all aspects of programme management, 3. Increased efficiency, effectiveness and accountability in their programme management

Selected Products & Services

  • Document Configuration and Change Management (DCCM)
  • Action Items Manager (AIM)
  • Review Items for Discrepancy (eRID)
  • Non-Conformance Tracking System (eNCTS)
  • Review Items of Discrepancy (eRID)
  • ECLIPSE Risk Management (eRISK)
  • Database Application Builder
  • Dashboard Manager (DASH)
  • ICMdb
  • Onsite support helpdesk
  • ECSS Process consultancy
  • ECLIPSE evolution service

Customer Needs

Whilst ESA focus is on the delivery of space missions, it relies mainly on contracting companies such as Sapienza to provide them with project and mission support as well as products and services necessary to achieve their objectives. These are used by the different departments (both at Programme and Corporate level), at many locations (across ESA’s European sites) and to the benefit of the whole ESA programs ecosystem (from suppliers to customer stakeholders).

About
The European Space Research and Technology Centre in Noordwijk, the Netherlands, is the largest ESA establishment, a test centre and hub for European space activities. It has responsibility for the technical preparation and management of ESA space projects and provides technical support to ESA’s on-going satellite, space exploration and human space activities

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